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Tyndale House Ministries Privacy Policy

August 29, 2025

Tyndale House Ministries d/b/a Tyndale House Publishers, located at 351 Executive Drive, Carol Stream, IL 60188 (Telephone: 630-784-5555 / Email: csresponse@tyndale.com) (“Tyndale,” “we,” “us,” or “our”) respects your privacy. The purpose of this policy is to let you know how we collect, use, store, share, retain, transfer and process your Personal Information (defined below). This policy also describes your choices and rights with respect to your Personal Information and how to exercise those rights. “Personal Information” is any information relating to an identified or identifiable individual.

We may amend this policy from time to time. We encourage you to review this policy periodically, as changes will be posted on this page. If we make any material changes to this policy we will provide a prominent notice. If you do not agree with this policy, you should not use our Site (defined below), products or services.

Summary

1. This policy applies to the information and data that Tyndale collects from:

  • Visitors to our websites, including, without limitation, www.tyndale.com, www.tyndalechristianresources.com, or any other website referencing or linking to this policy (each, a “Site”);
  • Users of any Tyndale mobile applications;
  • Customers; and
  • Users of our other products and services.

2. This policy covers:

  • What Personal Information We Collect
  • How We Collect Information
  • How We Use Information
  • The Legal Basis For Collecting and Processing Information
  • How We Share Information
  • How Long We Retain Your Information
  • Cookies and Other Tracking Technologies
  • Your Rights Regarding Access to and Control over Personal Information
  • Unsubscribing to Email
  • Children's Privacy
  • Security and Integrity of Personal Information

What Personal Information We Collect

We collect various types of information depending on how you interact with us and what products or services you use.

Personal Information you provide to us

If you fill out a form on our Site that requires contact information such as signing up for a newsletter, submitting a request for information or products and services we will collect and process that information to provide you with the communication, products or services. These types of Personal Information may include your name, email address, your physical address, payment and billing information.

Personal Information collected when you visit our website

When you use our Site, we may automatically collect Personal Information such as IP address, user information (which is automatically sent by your web browser and may include device type) and information collected by cookies and other similar technologies. Our cookie policy is described below under “Cookies and Other Tracking Technologies.”

Personal Information collected when you use our products or services

When you use our products and services, we collect other types of Personal Information. These types of Personal Information include:

  • Username
  • IP Address
  • Name
  • Email address
  • Street Address
  • Telephone Number
  • Age
  • Gender

We may also collect usage data regarding your use of our products and services and this data may contain Personal Information.

We also collect payment and billing information when you register for the use of our products and services. For example, we may ask you to provide a billing address for your account and payment information. We use this information solely to process payments and deliver our products and services.

Unless otherwise noted in this policy, we act as the “controller” of Personal Information that we collect and process.

How We Collect Information

We collect Personal Information from you when you visit our Site or use our products and services. Some of this information is provided by you and some is collected automatically. We collect Personal Information in the following ways:

When visitors come to our Site, we collect and aggregate information indicating, among other things, which web pages were visited, the order in which they were visited, and which hyperlinks, if any, were “clicked” by the visitor. Tyndale, like most major web sites, collects such information by placing small bits of information, known as “cookies”, on the hard drive of your computer to log IP addresses, operating system (e.g., Windows or Mac), type of browser (e.g., Google Chrome, Mozilla Firefox, Microsoft Edge, Safari), and device used (desktop, mobile, tablet).

Our Site may contain pixel tags, web beacons, and clear gifs embedded in web pages, videos, or emails, allow a web server to read certain types of information from your browser, check whether and when you have viewed a particular web page or email message, and determine, among other things, the IP address of your computer and the URL of the web page from which the pixel tag was viewed.

Personal Information about visitors to this Site (that is, information such as a visitor’s name, email address, mailing address, or telephone number) is collected only when knowingly and voluntarily submitted. Such information may be requested in connection with our sweepstakes, contests, games, surveys, forums, subscription registrations, content submissions, chats, bulletin boards, guestbooks, requests for suggestions, visitors’ requests for products or services, and visitors’ requests for additional information. Tyndale does not require a visitor to disclose more information than is reasonably necessary to participate in the online activity he or she is interested in.

Joint Collection of Personal Information.

Sometimes Tyndale collects Personal Information jointly with business partners or sponsors. We endeavor to make the identity of the entities collecting Personal Information clear at the time your Personal Information is collected.

Links/Co-Branded Sites

Tyndale has established relationships with advertisers and reputable business partners that allow visitors to our Site to link directly to sites operated by these partners. Some of these sites, may be “co-branded” with a Tyndale logo; however, they are not operated or maintained by Tyndale. These sites may collect Personal Information from you. This policy will apply to any Personal Information we obtain in this manner from our partners.

Tyndale chooses its advertisers and business partners carefully based on Tyndale’s ministry objectives. Tyndale is not responsible for the content or practices of web sites operated by third parties that are linked to our Site. These links are meant for the user’s convenience only. Links to third party sites do not constitute sponsorship, endorsement or approval by Tyndale of the content, policies or practices of such third party sites. We are not responsible for any information these sites may obtain and do not oversee their policies or practices in collecting Personal Information. Therefore, once you have left this website via such a link, you should check the applicable privacy policy of the third party site.

This Site may also be linked to web sites operated by companies affiliated with Tyndale. Tyndale may share information collected by these affiliated companies; however, this policy will apply to any Personal Information we receive in this manner. Visitors to our affiliated sites should still refer to their separate privacy policies and practices when providing any personally identifiable information.

How We Use Your Information

We process your personal information for the following purposes:

  • To provide our products and services.
  • To respond to your requests for information.
  • To contact you with updates about our products and services.
  • To market and advertise our products and services, including sending marketing communications, with your consent.
  • To analyze and improve our Site and products and services.

The Legal Basis For Collecting and Processing Information

We rely on the following legal bases for processing Personal Information (depending on the activity):

  • We may collect or process information with your consent, such as when you subscribe to our newsletter, ask for information, sign up for services, or for certain marketing activities.
  • We may collect or process information we need to provide our services or fulfill a contractual obligation.
  • We may collect or process information to fulfill a legal obligation.
  • We may collect or process information when we have a legitimate interest to do so, such as but not limited to efforts to improve our products and services or to prevent fraud, as long as our legitimate interests are not outweighed by your rights.
  • We may collect or process information if necessary to protect the vital interests of the user or another individual.

How We Share Information

We share Personal Information with our affiliates and partners, as needed to provide our services.

We share Personal Information with service providers such as accountants, payment processing companies, and other vendors we use to operate our Site and provide our products and services.

We use a number of third-party service providers to operate our Site, deliver services, process payments, analyze usage, and enhance user experience. These providers may collect, store, or process Personal Information on our behalf, depending on their role, and encompassing the following functions:

  • Marketing and CRM, which may include management of customer communications, marketing campaigns, and relationship management. Such vendor may collect personal data such as name, email address, and interaction history to help us deliver relevant content and support.
  • Analytics and Performance Monitoring, which may include the following:
    • Collection of information about Site usage, including pages visited, time on site, and user behavior. This data helps us analyze Site performance and improve our products and services.
    • Delivery and monitoring of video content on our Site, including collection of technical data such as playback performance, device type, and network information to ensure high-quality video streaming.
  • Search Functionality,including processing search queries and related metadata (like IP address and user interaction) to provide fast, relevant search results.
  • E-Commerce and Payment Processing, which may include the following:
    • Processing personal and transactional data, such as contact information, order history, and payment details necessary to fulfill purchases.
    • Checkout service that stores and processes customer payment and shipping information to streamline purchases.
    • Processing of payment data based on account settings.
  • Consent and Compliance Tools, including to manage and record cookie consent decisions and user privacy preferences on our Site, and to dynamically display a consent banner based on the user’s IP address and applicable data privacy regulations (such as GDPR in the EU or CCPA in California). This tool ensures that non-essential cookies and trackers are only activated after consent is given.

We provide our vendors and service providers your Personal Information solely to provide the contracted services and endeavor to ensure they do not use your Personal Information for any other purpose, including marketing, unless you agree otherwise. By engaging with any such vendors and service providers, you also agree that such interaction is subject to their privacy policies or other policies or terms of use, as applicable.

If you have any questions or concerns about these practices or if you think one of our vendors or service providers has used your Personal Information for purposes not allowed by this policy or another policy that you have agreed to, please contact us.

We may share Personal Information in response to a legal summons or subpoena, or if required by law enforcement agencies.

We do not sell your Personal Information to third parties. See additional jurisdiction-specific notices near the end of this policy.

How Long We Retain Your Information

We retain Personal Information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. While our vendors maintain their own retention practices, Tyndale determines retention periods based on business needs and applicable law. How long we keep Personal Information that we have collected depends on the type of information and the purpose for which it was collected.

Cookies and Other Tracking Technologies

Cookies are small files stored on your web browser when you visit or interact with our Site and/or email communications. Some cookies last only as long as you remain on the Site; others, called “persistent cookies” may be stored for longer periods of time. These cookies can make browsing easier by storing your password or your preferences regarding how you use the Site. Cookies collect information such as the IP address of your computer, your browser settings, and information about how you use the Site. Your general location may be estimated from your IP address. Some cookies may track users’ activity on our Site, apps, and services in order to deliver personalized advertising to you on this Site and other websites.

You have the option to manage your cookie preferences at any time. To change your cookie settings, please click the “Cookies Settings” link at the bottom of our Site. Through this link, you can adjust your preferences regarding the acceptance of cookies or opt-out entirely from any cookies, except for the essential cookies that are required for basic website functionality and do not collect Personal Information. Once cookie consent is accepted, our cookie storage retention timeline is typically set to a minimum of 12 months or longer where legally necessary. This means that cookies utilized on our Site are stored on your device for a minimum of 12 months from the date of your last interaction with our Site or until you clear your browser cache or cookies, whichever occurs first.

If you would like to opt out of cookies, you may change the settings on your web browser to reject or delete cookies.

In addition, you may opt out of online tracking-based targeted advertising (e.g., cookies) by clicking the “Cookies Settings” link at the bottom of our Site. Please note that if you change browsers or devices, or if you clear your browser’s cache, you may need to click the link again to apply your preference. We also recognize Global Privacy Control (or GPC) signals enabled by customers on their web browser or web browser extension as valid opt-out requests where required by applicable law. Please note that your opt-out preference signal will be applied only to your current browser and device. For more information about GPC, please visit Global Privacy Control. (https://globalprivacycontrol.org/) You may also find more information about cookies at www.cookiesandyou.com .

Although the cookie itself does not collect any Personal Information about a visitor, and Tyndale does not use cookies in order to obtain such information, the cookie can be used to determine the IP address of the visitor’s Internet Service Provider and the geographic location of his or her point of connectivity to the Internet, and some vendors or service providers may be able to match that information to other Personal Information they collect about you from other sources. Tyndale may also disclose some of the non-personally identifiable information we obtain to advertisers to inform them how many people have seen or linked to their advertisements on our Site. However, we do not disclose Personal Information to these advertisers. Visitors may also receive cookies from third parties, but Tyndale cannot control the content of these cookies.

Tyndale does not save credit card information in a cookie.

Your Rights Regarding Access to and Control over Personal Information

Visitors may, to the extent required by applicable law or as we may otherwise determine in our discretion, review or delete Personal Information from our records. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by requesting that on our contact form.

If you reside in certain covered jurisdictions, you may have the following rights with regard to your personal information:

  • Right of information and access - You have the right to access your Personal Information we have about you and to be provided with a copy of your Personal Information.
  • Right to rectification or changes - You have the right to correct or update your inaccurate or out of date Personal Information.
  • Right of erasure or deletion - You have the right to request that your Personal Information be permanently erased/deleted.
  • Right to restrict processing - You have the right to restrict the processing of your Personal Information.
  • Right to object to or restrict processing - You have the right to object to or restrict specific types of processing of your Personal Information.
  • Right to portability - You may ask to receive a portable copy of your Personal Information in a format that may be transferred to another organization.
  • Right not to be subject to decisions based solely on Automated Decision Making - You have the right not to be subject to decisions based solely on automated processing.
  • Right to complain to a data protection authority - You have the right to complain to a supervisory authority in the country in which you reside.
  • Right to withdraw consent - If you have given us consent to collect or process your Personal Information, you may withdraw that consent at any time.
  • The Right to Non-Discrimination - We may not discriminate against you if you exercise your privacy rights.

If you would like to review, correct, receive a copy of, or erase the Personal Information we have about you or withdraw your processing consent, please send your request to our Data Protection Officer using our contact page or write to us at Tyndale House Publishers Attn: Data Protection Officer, 351 Executive Drive, Carol Stream, IL 60188 . Unless a legal exemption applies, we will respond to all such requests within one calendar month, starting from the date of receipt of your request. If you would like to know whether we have collected Personal Information about you, please provide us with the activities that you participated in on the Site, which requested Personal Information. After we have reviewed the relevant databases, we will confirm whether we have collected such information about you.

Prior to changing or deleting such information, we may require that you provide us with proof of your name and address, such as a valid driver’s license. Once we have received such proof and determined that it is satisfactory, we will promptly delete or modify your information in our database and refrain from collecting any other Personal Information from you, if you so request and to the extent required to do so by law or as we determine in our discretion. Notwithstanding the foregoing and any terms herein to the contrary, it is important to note that the foregoing rights are not absolute, and we may refuse to delete or stop processing Personal Information in certain cases, including, without limitation, where we have legal obligations, processing is in the public interest, or the Personal Information is necessary for us to exercise or defend against legal claims. Moreover, even after we process a request, there may be residual information that will remain within our databases that may or may not contain Personal Information. This residual information will not be given to any other third party or used for any commercial purpose.

Tyndale does not sell any Personal Information of consumers.

Unsubscribing to Email

We want to make it easy to unsubscribe to emails we send to you. Just look for the “Unsubscribe” link at the bottom of any email we send and follow the instructions there. You can unsubscribe at any time for any reason. In addition, you may contact us at the address or phone number provided in the first section above to unsubscribe.

Children’s Privacy

We do not knowingly collect or solicit Personal Information from children under age 13 without parental consent, unless permitted by law. If we become aware that we have collected Personal Information from children under the age of 13 without parental consent (or as permitted by law), we will delete it. If you believe that a child may have provided us with Personal Information without such parental consent, please contact us.

We at Tyndale understand that the Internet presents an opportunity for us to reach the public in new and exciting ways with information about our programming, fun games, exciting sweepstakes and contests, email, chat rooms, bulletin boards, and other forms of interactivity. Tyndale also recognizes the privacy concerns of parents, and the importance of protecting the privacy of the information this Site collects from children. Parents of children who visit this Site can be confident that any Personal Information that may be provided to this Site will be collected and maintained in accordance with the Children’s Online Privacy Protection Act (“COPPA”). Tyndale encourages parents to supervise their children’s activities online and to participate with their children’s online activities whenever possible. However, we understand that parents may not always be able to supervise their children’s activities on the Internet. That’s why Tyndale aims to offer a Site that parents can feel is safe for their children. Because there’s always room for improvement, Tyndale welcomes any suggestions on how to make the Site a better, safer place.

When a visitor to our Site is under the age of 13, Tyndale does not require the disclosure of more Personal Information than is reasonably necessary for him or her to participate in an activity as a condition of such participation.

Tyndale may use different types of Personal Information submitted to this site by children under 13 in a variety of ways, which are described below. In each instance, we comply with the parental consent requirements of COPPA.

  • We may collect a child’s email address in connection with a contest, sweepstakes or game for the sole purpose of communicating with the child on a one-time-only basis (i.e., to contact a contest winner). This information will not be used to re-contact the child, and will be deleted from our records when the contest or game is over. Parental consent will be obtained before we send the winner a prize.
  • We may collect a child’s email address in order to respond more than once to a child’s specific request. For example, the child may want to subscribe to an online newsletter or receive other online communications from Tyndale. In these instances Tyndale will also obtain a parent’s email address along with the child’s. Before any further contact with the child, Tyndale will send an email to the parent (a) notifying him or her we have collected the child’s email address in order to respond more than once to the child’s request for a subscription, information, etc.; (b) informing the parent that he or she can refuse us permission to contact the child, and how to do so; and (c) informing the parent that if he or she does not respond to the email within 72 hours, Tyndale may use the child’s information for the purpose for which it was submitted.
  • We may collect a child’s Personal Information (including name, email address, mailing address and phone number) for such activities as chats, forums, surveys, games, guestbooks, bulletin boards, requests for suggestions, subscription registrations, content submissions, requests for products or services, or requests for additional information. In these instances we will initially collect only the child’s name and online contact information and the email address of the child’s parent. Before using this information for any purpose, we will send the parent an email that (a) informs the parent that we wish to collect and use the child’s Personal Information and need the parent’s consent to do so, and (b) provides the parent with a link to access to this policy, which describes our information collection and use policies as required by COPPA. If the proposed use of the child’s Personal Information does not involve disclosure to a third party, then Tyndale will ask the parent to provide consent by return email. Upon receipt of the email consent, we will send the parent a confirming email. If the proposed use of the child’s Personal Information involves disclosure to third parties, the email we send to the parent will ask the parent either to (i) return by postal mail or fax a consent form that will be attached to the email, or (ii) call a toll free number where consent can be given over the phone. If parental consent is not obtained by one of these methods within one week Tyndale will delete all of the child’s and parent’s Personal Information from its records. In addition, parents can revoke a prior consent at any time.
  • We may collect a child’s name and email address to the extent reasonably necessary to protect the security of this Site, to protect against liability or as otherwise required or permitted by law. Information collected for these reasons will not be used for any other purpose.

Parents of children under age 13 may review or delete Personal Information about their children from our records at any time. If you would like to know the types of Personal Information we collect, please contact us using the form on our contact page or write to us at Tyndale House Publishers Attn: Internet Group 351 Executive Drive, Carol Stream, IL 60188 . If you would like to know whether we have collected Personal Information about your child, please provide us with the activities that he or she participated in on the Site which requested Personal Information. After we have reviewed the relevant databases, we will confirm whether we have collected such information about your child. Prior to changing or deleting such information, we may require that you provide us with proof of your name and address, such as a valid driver’s license, and proof that your child resides with you or is otherwise in your custody. Once we have received such proof and determined that it is satisfactory, we will promptly delete or modify your child’s information in our database and refrain from collecting any other Personal Information from your child, if you so request and to the extent required to do so by law or as we determine in our discretion. Notwithstanding the foregoing and any terms herein to the contrary, it is important to note that the foregoing rights are not absolute, and we may refuse to delete or stop processing Personal Information in certain cases, including, without limitation, where we have legal obligations, processing is in the public interest, or the Personal Information is necessary for us to exercise or defend against legal claims. Moreover, even after we process a request, there may be residual information that will remain within our databases that may or may not contain Personal Information. This residual information will not be given to any other third party or used for any commercial purpose.

Security and Integrity of Personal Information

Tyndale has established and maintains reasonable procedures aimed at protecting the confidentiality, security, and integrity of Personal Information collected by the Site.

We hold your Personal Information in a combination of hard copy and electronic files for the period necessary to support the website, comply with our legal obligations, resolve disputes, or otherwise fulfill the purposes outlined in this policy. Even after you cancel your account, copies of some information from your account may remain viewable in some circumstances where, for example, you have shared information with social media or other services. We may also retain backup information related to your account on our servers for some time after cancellation for fraud detection or to comply with applicable law or our internal security policies. We do not always remove or delete all of your non-personally identifiable account information for a number of reasons due to technical and systems constraints, or contractual, financial, or legal requirements.

The security of your Personal Information is important to us. If Tyndale learns of a security breach that is likely to affect your Personal Information, we will notify you in accordance with applicable law so that you can take appropriate protective steps. You agree that we may communicate with you electronically regarding security, privacy, and administrative issues related to your use of the Site.

Your Acceptance of These Terms

By using the Site, you signify your assent to this policy. If you do not agree to this policy, please do not use our Sites. Your continued use of the Site and affiliated websites after the posting of changes to these terms will mean you accept those changes.

This policy is subject to change without notice, except as may be required by applicable law, and was last updated on August 29, 2025.